Refund & Cancellation Policy

Refund Policy

We will refund the entire amount that you did not utilize for SEARCHES. For example: You paid Rs. 20000 for 100000 SEARCHES, and you discontinued the service after using SEARCHES worth Rs. 10000. Now you can ask for your money back for this amount, and HOLORA LABS PRIVATE LIMITED will willingly refund you Rs. 10000.

HOLORA LABS PRIVATE LIMITED reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Any kind of abuse directed towards our staff in any medium or format will result in immediate suspension or termination of your services.

Cancellation Policy

The user may as per their best interests deactivate their account at any point of time. All cancellation requests must be submitted to accounts and billing department of HOLORA LABS PRIVATE LIMITED. You may submit your cancellation requests by email or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of HOLORA LABS PRIVATE LIMITED will act as a proof of the cancellation of service.

HOLORA LABS PRIVATE LIMITED reserves the right to suspend or terminate access to our services without giving any prior notice without specifying any reason and also in case of any possible violation of the terms of use. HOLORA LABS PRIVATE LIMITED shall not be held liable for any instances of termination of services on the account of non-renewal or non-payment of dues on time.